Thursday, November 22, 2007

What could be better than advertising?

I could not understand what is being said by material here. Hence marking red and backup.


If not as news article, it could be used somewhere else in the newsletter for its message.

http://www.linuxjournal.com/node/1005711

The Economist asks, Will Facebook, MySpace and other social-networking sites transform advertising? Good question, but it's the wrong one.

The right question is, Can we equip customers to become independent of sellers and their controlling intentions — Including the unwanted crap that constitutes far too much of the world's advertising? For the good of both sellers and buyers?

To me the most powerful line in Cluetrain came from Chris Locke who wrote,
we are not seats or eyeballs or end users or consumers. we are human beings and our reach exceeds your grasp. deal with it.

"Deal with it" doesn't mean "Make better advertising" or "Target your advertising more effectively" or "Turn your users into marketers" (which is Facebook's latest idea). All that is just just more grasp.

Advertising is about supply finding and "creating" demand. Nothing wrong with that. At its best it's good and necessary stuff. But think about what will happen when demand can find and create supply. That's the real holy grail here. And it's one that will take fresh development effort on both the supply and demand sides. The difference between those two right now is that the supply side has been working on targeting, creating and controlling demand for the duration, and the demand side is still getting started.


http://cluetrain.com/

These markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can't be faked.

Most corporations, on the other hand, only know how to talk in the soothing, humorless monotone of the mission statement, marketing brochure, and your-call-is-important-to-us busy signal. Same old tone, same old lies. No wonder networked markets have no respect for companies unable or unwilling to speak as they do.

But learning to speak in a human voice is not some trick, nor will corporations convince us they are human with lip service about "listening to customers." They will only sound human when they empower real human beings to speak on their behalf.

While many such people already work for companies today, most companies ignore their ability to deliver genuine knowledge, opting instead to crank out sterile happytalk that insults the intelligence of markets literally too smart to buy it.

However, employees are getting hyperlinked even as markets are. Companies need to listen carefully to both. Mostly, they need to get out of the way so intranetworked employees can converse directly with internetworked markets.

Corporate firewalls have kept smart employees in and smart markets out. It's going to cause real pain to tear those walls down. But the result will be a new kind of conversation. And it will be the most exciting conversation business has ever engaged in.

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